Looking for the Best Live Chat Plugin For WordPress, but couldn’t find any plugin at all? You’ve come to the right place!
If you’ve been visiting some WordPress (self-hosted) websites, then you may have noticed that many WordPress websites (particularly the ones selling something) provide online chat option on their front page. This online chat helps engage the audience with the professionals of their website in real-time (as long as someone is there in online chat) and may also increase the sales.
The tradition to use online chat in a website dates back to the days where the powerful server programming started to play a major role in the creation of big and powerful e-commerce websites. Most hosting companies provide online chat support in some way or another.
Even if you aren’t selling anything on your blog, it may be still a good idea to have online support in your website, particularly if your website is about helping others on some cause.
In this article, I am going to show you the Best Live Chat Plugin For WordPress (although, the truth is: there is no such thing as best plugin).
So, What’s The Best Live Chat Plugin For WordPress?
Hard question. If you search “Live Chat WordPress Plugin” on Google, then you will realize that there are tons of plugins, probably hundred or so. Nevertheless, I’ve created a list of 15 plugins that I find quite good.
15 Best Live Chat Plugins For WordPress
1) ClickDesk Live Support
ClickDesk Live Support is the service that allows the visitors of your site to have a text or voice chat with you directly from their browsers, or by dialing their local access numbers available in 40+ countries. This plugin includes:
- Full customization
- Supports multiple languages
- Many more features.
2) Zopim Live Chat
Zopim Live Chat is a solution to allow you to add live support chat to your WordPress website so that you can chat with your visitors. They recently get awarded too because of their excellent service. Zopim Live Chat shows up as a chatbar docked at the bottom of your website. Visitors chat wih you simply by clicking on the Zopim Chat Widget.
3) WP Live Chat Support
It’s a fully functional live chat plugin which comes with no third party connections or subscription required. This free chat support plugin is free from any type of advertisement or ‘powered by’ link on the chat box.
4) Formilla Live Chat
Formilla has a clean and easy-to-use interface. Formilla live chat software comes with real-time visitor monitoring feature.
5) Pure Chat
Pure Chat is a simple lightweight live chat plugin comes with fully customizable chat widget with language customization, that automatically appear on the site.
6) Tidio Live Chat
Meet Tidio Live Chat – a totally free chat for your website. No logging in, no signing up – integrates with your website in less than 20 seconds.
7) Live Chat-Casengo
The most popular WordPress Live Chat plugin that allow you to add live Chat to your blog or website quickly and easily. With ‘Casengo’, you can handle enquiries via email, Twitter, Facebook and live chat directly from your website.
8) Flyzoo Live Chat
Flyzoo is one of best free WordPress chat plugins, Flyzoo supports real time visitor monitoring, private chat, chat rooms, avatars, user list, words filtering, emoticons and much more.
9) Kruk Chat
Kruk chat is the simplest way to provide your wordpress or woocommerce visitor a “live chat support” and manage it via mobile app and web .
10) Simple Simon
Simple Live Chat Plugin is excellent for the every day WordPress website or blog. If you have an online business or cart where you are in front of your computer most of the day, why not add another layer to your business by adding a Simple Live Chat?
This is the most simplest WordPress Live Chat plugin out there! Unlimited numbers of chats per website (both unique and shared)! Highly recommended for those who just want to see how Live Chat works.
12) Quick Chat
Self hosted WordPress chat plugin supporting private chat, chat rooms, avatars, user list, words filtering, smilies, caching plugins and more. It’s appropriate for casual websites only, and not for professional websites.
13) OggFlow’s Live Chat
OggFlow’s Live Chat is a combination of several softwares and help desk suite, which includes Live Chat, Social Media, Ticketing, etc. Although it’s a premium service, the first user that will come to your site is always free!
14) Live Chat by HelpOnClick
HelpOnClick’s Live Chat plugin is yet another widget to add live chat feature on your WordPress website to allow real time chat with your website visitors. Their service is very simple and hassle free. Highly recommended for those who just want their readers to sign-up for entering the chat room.
Through Wpmudev, you can add chat widget to your blog. This enables you to chat with your readers and let them chat with each other. Start communicating! Some advantages of this live chat plugin:
- Enables you to bring live, two-way chat to your site.
- It works great with BuddyPress and Multisite.
Which Plugin would be right for me?
There is no such thing as best plugin, as it all depends on your needs. Some plugins are light-weighted, while others have tons of features. Some plugins are free, while others are included in premium packages. If you only want your readers to send you messages, then light-weighted would be a better choice, else if your business is huge and you need to track your audience through extensive plugin features, such as, insights, demographics, etc. then feature plugin would be great.
In this guide, I have showed you the best live chat plugin for WordPress (not true, actually 15 best of them), and how you can use its awesome power on your WordPress website. You will notice that your clients will engage more with the professionals of your website.
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